Privacy Policy

Privacy Policy

Last Updated: 21-10-2024

At Sofa Xpert, we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our website and use our furniture crafting and furniture repair services.

Information We Collect

1. Personal Information: When you request our services or contact us, we may collect personal information such as your name, email address, phone number, and address.

2. Payment Information: If you make payments for our services, we may collect payment information such as credit card details, billing address, and transaction history. Please note that we do not store full payment card information on our servers.

3. Communication Data: We may collect records of your interactions with us, including emails, phone calls, and any other correspondence.

4. Usage Information: We collect data about your use of our website, including your IP address, browser type, pages visited, and referral source. This information helps us improve our website and services.

How We Use Your Information

We use your personal information for the following purposes:

1. To provide and maintain our furniture crafting and repairing services.
2. To communicate with you, respond to your inquiries, and provide customer support.
3. To process payments for our services.
4. To send you updates, promotions, and newsletters if you have opted to receive them.
5. To improve our website and services based on usage data and feedback.

Disclosure of Your Information

We may share your personal information with:

1. Third-party service providers who assist us in delivering our services, such as payment processors or delivery services.
2. Legal authorities or regulatory bodies when required by law or to protect our rights and interests.
3. Business partners or affiliates when necessary for the fulfillment of your requests or services.

Security Measures

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

Your Choices

You can exercise the following choices regarding your personal information:

1. Access, correct, or update your personal information by contacting us.
2. Opt out of receiving marketing communications by following the instructions provided in our emails or contacting us.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

sofaxpert@gmail.com

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting Sofa Xpert with your privacy.